EMBERHEALTH CONCIERGE

CLARITY. CHOICE. YOUR VOICE.

Where confusion
ends and clarity
begins.

Understand your health. Support someone you love. Know what comes next.

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22 minutes · No obligation

A mother and her two adult daughters looking at a tablet together

No referral fees, ever. Ember works for you and the people you choose to involve.

Does this sound familiar?

One person is carrying it all.
No one has the whole picture.

How Ember supports you
  • For your own health or someone you love, near or far.
  • Understand care instructions, organize next steps, and prepare questions.
  • Your goals, choices, and independence guide the plan.
  • Loved ones participate with your permission.
  • When a representative is needed, your voice and preferences still matter.

Your first paid service

Start with
Ember Clarity.

Know exactly where things stand, and what to do next.

What you get

  • 90-minute discussion across nine areas of care and daily life
  • Medication-list discrepancies and care questions flagged for review
  • Written Ember Plan and practical packet within 7 days
  • 30-minute follow-up

$1,200

If you choose, share the cost with loved ones: $400 each when three people split it.

Paid before the session.

Book Ember ClaritySee what Ember Clarity includes
Sample Ember Plan · Illustrative

A plan you can use.

NOW
Clarify the treating team’s instructions and urgent practical questions.
SOON
Organize appointments, transportation, and responsibilities for you or your support network.
PLAN
Prepare for housing, support, and resource decisions.
WATCH
Track questions and changes to bring back to the care team.

After Ember Clarity

Choose the support
you need next.

Ember Consult

$200

per 60-minute focused session

What this support includes

One question, one appointment, one decision.

  • Prepare specialist questions, compare two care options, or organize a decision for yourself or someone you support.
  • 60-minute session and written next steps within 48 hours.
See Ember Consult details

Ember Solutions

$1,500/month

for 3 months

What this support includes

You have the plan. Now let’s get it done.

  • Book follow-ups, request records, compare care options, and organize benefits paperwork.
  • Weekly check-ins, up to 2 appointments a month, and updates for you and authorized supporters every 2 weeks.
See Ember Solutions details

Ember Continuity

Best for ongoing support

$2,600/month

3-month minimum

What this support includes

Someone who knows your story—or your loved one’s—every month.

  • Keep appointments, documents, provider calls, and family updates moving together.
  • Weekly updates, monthly individual or shared planning conversations, up to 4 appointments a month, and monthly bill review.
See Ember Continuity details

Ember After

$800

one After package

What this support includes

Practical help after a loss, so grief doesn’t have to handle the paperwork.

  • Organize notifications, death certificates, final bills, and next steps for the home and pets.
  • 90-minute session, a personalized checklist, and two follow-ups over 60 days.
See Ember After details

Ember Medical Bill Review

$350

add-on · Included in Continuity

What this support includes

Understand every charge before you pay it.

  • Review up to 3 months of bills and insurance statements for possible discrepancies.
  • Plain-English explanation, questions, and a call script within 5 business days.
See Ember Medical Bill Review details

Ember Private

Our most personalized support

From $4,400/month

by consultation

What this support includes

Personalized navigation for your own care or the people you support.

  • Support for your own care or loved ones, including both parents, up to 8 appointments a month, and coordination with your trusted professionals.
  • Evening and weekend priority access, with all support delivered remotely.
See Ember Private details

A free gift from Ember

Practical tools.
Yours to keep.

Not every family needs one of our paid plans. These free tools can help you prepare for an appointment or a hospital discharge—whether you work with Ember or not. No email required. No obligation.

Stacey Tyler holding an Ember clipboard
STACEY TYLER, BSN, RN

Founder & Health Navigator

The heart behind Ember

A nurse by experience.
An advocate at heart.

I’m Stacey Tyler, BSN, RN. My background spans critical care, nursing education, long-term care, and nine years of travel nursing. I’m also an Air Force veteran and mom to four daughters.

Helping my own family navigate confusing care showed me the gap between receiving information and knowing what to do next. Ember grew from that gap: a way to help individuals, families, and loved ones understand, organize, and move forward.

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Before we talk

Your questions.
Clear answers.

Will I have a say in my plan?

Yes. The person receiving support is central to the conversation. We listen to what matters to you, help you prepare questions and express your preferences, and involve family or loved ones with your permission. When a representative is needed, we still include your voice and preferences as fully as possible.

What does it cost?

Ember Clarity is $1,200. Consult is $200 per 60 minutes. Solutions is $1,500/month for 3 months. Continuity is $2,600/month with a 3-month minimum. After is $800. Ember Medical Bill Review is a $350 add-on. Private starts at $4,400/month by consultation.

Is this medical care?

No. Founded by a registered nurse. Ember provides health navigation and education, not medical care or medical advice. Ember does not diagnose or prescribe. Medical decisions remain with your treating team.

Can loved ones split the cost?

Yes. Family members or friends can share the cost. For example, three loved ones could split Ember Clarity at $400 each. Discuss payment arrangements with Stacey before the session.

Do you serve my state?

Ember offers virtual health navigation and education nationwide. Join on your own, or invite family members and loved ones from different locations. It is not medical care.

What if we only need Ember Clarity?

That is enough. You can use your Ember Plan on your own or with the people you choose to involve. Additional support is optional.

Your next step starts here

You don’t have to
carry every detail
on your own.

Tell us a little about the support you’re looking for. We’ll use your contact preferences to follow up about a free 22-minute call.

A personal conversation

Clear information about your options

No commitment to paid services

Keep this first step simple. Please don’t share diagnoses, medications, or medical records here.

LET’S START WITH YOUABOUT ONE MINUTE

Tell me what’s going on.

You don’t need records, a medication list, or the right service name. We’ll talk through the details together.

A general sentence is enough. Please leave out diagnoses, medications, records, and other private health details.

Book a Free Call