EMBERHEALTH CONCIERGEAll services

Ember Consult

One question, one appointment, one decision.

No referral fees, ever. Ember works for you and the people you choose to involve.

All support is provided remotely by phone or video. No home visits.

Who it’s for

Individuals, family members, and loved ones preparing for a specialist visit, talking through what the doctor said, comparing two care options, or getting ready for a family meeting.

Your voice and choices

The person receiving support is at the center of the plan. We listen to their goals, help them express preferences and questions, and involve family members or loved ones with permission. When a representative is needed, their voice and preferences still matter and are included as fully as possible.

How our conversations work

Stacey leads a focused 60-minute discussion, asking questions about your concern, the instructions you received, and what you still need answered. You leave with a written question list and next steps.

What you get

  • We review what you send before the session.
  • One 60-minute focused virtual session.
  • Written summary and next steps within 48 hours.
  • Most clients get more from Ember Clarity.
Examples of a focused Consult
  • Two medication lists disagree: organize the discrepancies and prepare exact questions for the prescriber or pharmacist.
  • A medication routine is hard to follow: prepare questions about timing, food instructions, missed doses, and options the prescriber or pharmacist can approve.
  • A specialist visit feels overwhelming: prioritize concerns, missing information, and questions about referrals, tests, and follow-up.
  • Two care options look similar: compare costs, services, practical limits, and questions to ask before choosing.
  • You leave an appointment unsure what happens next: organize the documented instructions and identify what still needs clarification.

Timeline

A scheduled 60-minute session, followed by your written summary within 48 hours.

What you no longer have to do

You no longer have to sort through an unfocused list of questions before your appointment.

What it doesn’t include

Not a whole-picture Ember Plan, ongoing navigation, or medical advice.

Illustrative, not actual clients.

Patricia and her daughter

Before a specialist visit, Patricia and her daughter had one concern they wanted to explain clearly. Their Consult organized that concern and the questions to bring to the treating team.